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  • Michelle

New Provo City Mission Statement

'Welcome Home' is the Provo City motto. It reflects how we hope all feel in Provo—whether resident, business, visitor or City employee.


The people of Provo are its ‘secret sauce’ to success and you’re also the reason we work hard to make our community an attractive choice to live, work and play.

There are more than 20,000 incorporated communities in America, with many struggling. Others, like Provo City, are community building together and achieving national accolades for their efforts.

Milken Institute recognized Provo City as the nation’s “Best Performing City,” for the second year in a row (2020, 2021). I was honored to accept the top award amongst other deserving cities including Austin, Miami, Denver and Los Angeles.

To continue this successful service, however, we are setting our standards even higher—to be exceptional. This new standard is now the driving force behind our first ever Provo City mission statement:

Exceptional care for an exceptional community.

I can’t think of a better word to describe my expectations for our service delivery to our residents because we ARE an exceptional community—and by working together, we will remain one.

“Exceptional results arrive only when exceptional people put in exceptional effort. It never arises by accident or good fortune.” - Peter Thomas

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